The advantage Why organizational health trumps everything else in business

Patrick Lencioni, 1965-

Book - 2012

"There is a competitive advantage out there, arguably more powerful than any other. Is it superior strategy? Faster innovation? Smarter employees? No, New York Times best-selling author, Patrick Lencioni, argues that the seminal difference between successful companies and mediocre ones has little to do with what they know and how smart they are and more to do with how healthy they are. In this book, Lencioni brings together his vast experience and many of the themes cultivated in his other best-selling books and delivers a first: a cohesive and comprehensive exploration of the unique advantage organizational health provides.Simply put, an organization is healthy when it is whole, consistent and complete, when its management, operations... and culture are unified. Healthy organizations outperform their counterparts, are free of politics and confusion and provide an environment where star performers never want to leave. Lencioni's first non-fiction book provides leaders with a groundbreaking, approachable model for achieving organizational health--complete with stories, tips and anecdotes from his experiences consulting to some of the nation's leading organizations. In this age of informational ubiquity and nano-second change, it is no longer enough to build a competitive advantage based on intelligence alone. The Advantage provides a foundational construct for conducting business in a new way--one that maximizes human potential and aligns the organization around a common set of principles"--

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Subjects
Published
San Francisco : Jossey-Bass c2012.
Language
English
Main Author
Patrick Lencioni, 1965- (-)
Edition
1st ed
Physical Description
xvii, 216 p. : ill. ; 24 cm
Bibliography
Includes bibliographical references and index.
ISBN
9780470941522
  • Introduction
  • The Case for Organizational Health
  • The Four Disciplines Model
  • Discipline 1: Build a Cohesive Leadership Team
  • Discipline 2: Create Clarity
  • Discipline 3: Overcommunicate Clarity
  • Discipline 4: Reinforce Clarity
  • The Centrality of Great Meetings
  • Seizing the Advantage
  • Checklist for Organizational Health
  • More Resources
  • Notes
  • Acknowledgments
  • About the Author
  • Index
Review by Booklist Review

It is best not to dismiss Lencioni's latest book (previous books include The Five Dysfunctions of a Team, 2002) as just another human-resources practicum. His focus is the CEO, in an honest and transparent manner, demonstrating how to rid a company of politics, confusion, low morale, and high turnover. In fact, before laying out the details of what he calls the four disciplines, Lencioni specifically addresses possible barriers to adoption of these disciplines, namely sophistication, adrenaline, and the need for quantification. The rest of the book zeroes in on the disciplines themselves: building a cohesive leadership team, creating clarity, overcommunicating clarity, and reinforcing clarity. Each section features disguised examples (good and bad) and recommended processes and systems. Summaries and extra proofs of concepts follow each discipline, a signal that he indeed practices his third discipline overcommunicating clarity. In a business world increasingly focused on numbers and metrics, this is one equation that resists calculation. But, says Lencioni, it's a nonformula that mirrors what the best of human institutions can offer their employees, customers, suppliers, investors, and other groups.--Jacobs, Barbara Copyright 2010 Booklist

From Booklist, Copyright (c) American Library Association. Used with permission.
Review by Publisher's Weekly Review

Consulting executive Lencioni (The Five Dysfunctions of a Team) has an answer for floundering businesses-aim for organizational health. In other words, businesses that are whole, consistent, and complete, with complementary management, operations, strategy, and culture. Today, the vast majority of organizations have more than enough intelligence, experience, and knowledge to be successful. Organizational health is neither sexy nor quantifiable, which is why more people don't take advantage. However, improved health will not only create a competitive advantage and better bottom line, it will boost morale. Lencioni covers four steps to health: build a cohesive leadership team, create clarity, overcommunicate clarity, and reinforce clarity. Through examples of his own experiences and others', he addresses the behaviors of a cohesive team, peer-to-peer accountability, office politics and bureaucracy and strategy, and how all organizations should strive to make people's lives better. This smart, pithy, and practical guide is a must-read for executives and other businesspeople who need to get their proverbial ducks back in a row. Agent: James Levine, Levine Greenberg Agency. (Apr.) (c) Copyright PWxyz, LLC. All rights reserved.

(c) Copyright PWxyz, LLC. All rights reserved