Dealing with difficult people

Dealing with difficult people

DVD - 2010

"Even under the best of circumstances, dealing with difficult people can be a challenging undertaking. Far too often, the behavior of such people can leave individuals emotionally drained and distracted, which can preclude them from being able to focus on more important issues. Dealing with Difficult People details how to stop negative patterns, set healthy boundaries, and respectfully disengage from button-pushers. The DVD also explains why success is having the courage to speak up when confronted by hard-to-deal-with people."--Container.

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DVD/158.2/Dealing
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Subjects
Conflict management.
Interpersonal conflict.
Interpersonal relations.
Published
Monterey, Calif. : Healthy Learning [2010]
Language
English
Other Authors
Susan Fee (-)
Item Description
"Presentation made at the 2010 ACA National Conference, Denver, CO; February 16-19, 2010"--Container.
"Monterey Bay Video Production Company"--Screen credits.
Physical Description
1 videodisc (approximately 68 min.) : sound, color ; 4 3/4 in
Format
DVD; region code, Universal; Dolby Digital.
  • Chapter 1. Dealing with difficult people
  • Chapter 2. Introduction
  • Chapter 3. How difficult people can be helpful
  • Chapter 4. Have you been sucked up?
  • Chapter 5. Unhealthy boundaries
  • Chapter 6. Success is
  • having the courage to speak up
  • Chapter 7. Conclusion.

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