Black box thinking Why most people never learn from their mistakes-but some do
Book - 2015
"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail,"--Amazon.com.
Saved in:
- Subjects
- Published
-
New York, New York :
Portfolio/Penguin
[2015]
- Language
- English
- Main Author
- Physical Description
- xi, 322 pages : illustrations ; 24 cm
- Bibliography
- Includes bibliographical references (pages [297]-310) and index.
- ISBN
- 9781591848226
- The logic of failure. A routine operation ; United Airlines 173 ; The paradox of success
- Cognitive dissonance. Wrongful convictions ; Intellectual contortions ; Reforming criminal justice
- Confronting complexity. The nozzle paradox ; Scared straight?
- Small steps and giant leaps. Marginal gains ; How failure drives innovation
- The blame game. Libyan Arab Airlines flight 114 ; The second victim
- Creating a growth culture. The Beckham effect ; Redefining failure
- Coda : The big picture.