The language of kindness A nurse's story

Christie Watson

Book - 2018

"A memoir about the experiences of a nurse in London, focusing on the overlooked importance of kindness and compassion"--Provided by publisher.

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Subjects
Published
New York : Tim Duggan Books [2018]
Language
English
Main Author
Christie Watson (author)
Edition
First U.S. edition
Physical Description
326 pages ; 22 cm
ISBN
9781524761639
9781524761646
  • Introduction: Worth Risking Life For
  • 1. A Tree of Veins
  • 2. Everything You Can Imagine Is Real
  • 3. The Origins of the World
  • 4. At First the Infant
  • 5. The Struggle for Existence
  • 6. Somewhere Under My Left Ribs
  • 7. To Live Is So Startling
  • 8. Small Things, with Great Love
  • 9. O the Bones of the People
  • 10. So We Beat On
  • 11. At Close of Day
  • 12. There Are Always Two Deaths
  • 13. And the Flesh of the Child Grew Warm
  • Acknowledgments
Review by New York Times Review

as A child, Christie Watson nursed her damaged dolls back to health; as a teenager, she worked in a nursing home. She began her nurse's training at 17 and arrived at a big London hospital not long after that. Now she's written a memoir, "The Language of Kindness," which chronicles her 20 years with Britain's National Health Service while introducing readers to the world of a big urban hospital. Watson takes readers through the wards - emergency, maternity, pediatric and more - as she recounts her own story, describing emergencies, mistakes, deaths, recoveries, patients, doctors, nurses, guides and mentors, friends and lovers. Doctors and nurses are partners in a complex dance; the doctor diagnoses and prescribes while the nurse tends the patient on a more intimate level. Kindness, empathy and compassion are crucial to a nurse's work. Watson becomes increasingly immersed in this world: "I find that my friends are all becoming doctors, nurses and midwives, and my non-nursing friends are dropping off. A friend who works in an office complains ... about her difficult day. Another friend complains that his baby's crying is worrying. ... 'Really sick babies don't cry,' I say. I have decreasing sympathy for normal problems. Friends I grew up with ask about nursing. 'It's hard to explain,' I tell them. 'You are changing,' they tell me." Watson - an accomplished novelist as well as a nurse - recounts fears and mistakes, satisfactions and joys. When she gives her first injection to a baby, her hands shake, and the needle breaks off in the child's leg. Anna, her superior, is right behind her, and neatly plucks out the broken bit. Later, Watson breaks down. "It was my first injection," she says, "I'm going to be a rubbish nurse." "Nonsense," Anna says. "All my nurses are excellent." Her mentor at the hospital suggests that Watson keep a journal. Setting down the days makes sense of them; shaping the text requires an understanding of the story. This becomes part of her life. "'There is a spider in my head.' Tia is 5 years old and has the ear of a soft toy rabbit in her mouth as she speaks.... "I kneel in front of Tia. 'The type of lump in your head looks exactly like a spider,' I say. T know what you mean.' "Tia has been diagnosed with an aggressive astrocytoma, a type of brain tumor that is in a difficult place. She is due to have surgery, followed by chemotherapy and radiotherapy. '"It's definitely a spider,' says Tia. 'Rabbit thinks so, too.' " Many of her patients are seriously ill; some won't survive. She must provide her best, most conscientious care, but she can't afford to offer emotional involvement - she needs to guard her own spiritual stamina. But of course she can't help becoming emotionally involved. When a child dies, the mother traces her finger around his still face. When she turns to ask a question, Watson writes, "my ice-heart crashes." Many doctors have been distinguished writers - Anton Chekhov, William Carlos Williams and Abraham Verghese, to name a few. But we haven't heard enough from nurses, whose world is just as arcane and important. Christie Watson helps close this gap. "The Language of Kindness" could not be more compelling or more welcome: It's about how we survive, and about the people who help us do so. ROXANA ROBINSON is the author of nine books. Her most recent is the novel "Sparta."

Copyright (c) The New York Times Company [July 8, 2018]
Review by Booklist Review

The dedication page simply says for nurses. It makes sense, given that Watson (Where Women Are Kings, 2015) spent 20 years working as an RN before becoming a full-time writer. But this book contains wisdom for everyone. As she says, We are all nursed at some point in our lives. We are all nurses. Watson laces her story with humor as she recounts her career thoughts as a teen (she had a rethink after she discovered that much of the work of a marine biologist involved studying plankton off the coast of Wales) and about the not-so-glamorous aspects of healthcare (she describes waste products as a color somewhere between straw and out-of-date mustard). She admits that it can be tough to remain understanding and respectful when patients huff and curse or refuse the blood transfusions that could save their lives. But despite difficult conditions, good nurses (and Watson seems to be one of them) stay kind and compassionate. Though Watson's story takes place in Britain, its messages are universal.--Springen, Karen Copyright 2018 Booklist

From Booklist, Copyright (c) American Library Association. Used with permission.
Review by Publisher's Weekly Review

Novelist Watson (Where Women Are Kings) portrays the constant chaos and deep sense of purpose she experienced while training to be and working as a nurse in England in the 1990s in this rewarding memoir. "Each hospital is a country, unique and separate, with an infrastructure and philosophy different from the next one," yet she shows the "language of kindness" to be a universal one among nurses. In descriptions of working on the mental health ward for the first time, of first assisting at a birth, and of carefully extricating a premature infant "from his bed of wires" to cuddle with his mother, whom he stares at "for the longest time without blinking." There's not a linear personal story to this book. It zigzags through the different wards she works in and the types of nursing she does, touches on nursing theorists, and moves back and forth in time as she passes through different life phases. The result is less conventional memoir than appreciation of a profession. "Somewhere between science and art," nursing "is all about the smallest details, and understanding how they make the biggest difference," Watson observes. Her recollections of inhabiting this in-between space are revealing and will be especially resonant for people who work in health care. (May) © Copyright PWxyz, LLC. All rights reserved.

(c) Copyright PWxyz, LLC. All rights reserved
Review by Library Journal Review

Helping others do things that they cannot do for themselves and being on hand to provide emotional support, two fundamental actions of nurses, are examples of kindness that can transcend speech. Watson (Tiny Sunbirds; Far Away) combines 20 years of experience with an accomplished writing ability to illustrate how nurses speak their own language of kindness. Her memoir is not a sentimental account of reflection. Instead, it is an engaging and authentic portrait of modern care. Having practiced both mental health nursing and children's nursing in her native England, the author has seen firsthand how members of her profession positively affect their patients' lives and withstand various obstacles in the process. Through Watson's inclusion of relevant statistics and historical facts, as well as her meticulous observation skills, readers will better understand the value of nurses. Similarly, Theresa Brown's memoir, The Shift: One Nurse, Twelve Hours, Four Patients' Lives, gives readers a new appreciation for loyal hospital nurses. VERDICT Despite references to British health care, this book is highly recommended for an American audience. Nursing students and new practitioners should add this to their collections.- Chad Clark, San -Jacinto Coll. Dist., Pasadena, TX © Copyright 2018. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

(c) Copyright Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.
Review by Kirkus Book Review

A poignant journey through the "tragedies and joys of a remarkable career" in hospital patient care.Before becoming a successful novelist, Watson (Where Women Are Kings, 2015, etc.) spent 20 years as a nurse, and her vast experience informs this memoir. She escorts readers through the hospital wards she's been assigned to, attests to the work-related trauma that threatened her personal spirit, and celebrates the return on her investment in a nursing career. As a teenager in Britain, Watson stumbled onto nursing courses, found her niche, and never looked back. Her first year as a nursing student proved harrowing, and she describes her attempt to save the life of a newly discovered suicide victim on the floor of his room. This event prompts commentary on frustrating governmental cuts in health care that she believes are crippling critical mental health and social service programs. Written with warmth and a sense of empathy for her patients, the memoir flows through episodes early in her nursing career when she shadowed a midwife through labor and delivery, trained in a pediatric intensive care unit, soothed a child with aggressive brain cancer, and comforted an elderly widow complaining of chest pain but whose appearance and symptoms more directly pointed to a broken heart. Watson also sorrowfully chronicles her own father's death "in slow motion" in a cancer ward and the palliative nurse who made a lasting final impression on his life. As she notes, the author's nursing career also had its softer, kinder edges, but her graphic descriptions of operating room procedures and the eye-watering aromas hovering over a surgical nursing unit may leave more sensitive readers lightheaded. The author's passion for and true love of nursing are evident on every page, and this quality makes the book an absorbing read and a testament to the immense responsibility, diligent work, and compassionate spirit of medical caregivers.A beautiful homage to the dignified, unsung heroes of hospital care. Copyright Kirkus Reviews, used with permission.

Copyright (c) Kirkus Reviews, used with permission.

***This excerpt is from an advance uncorrected copy proof*** Copyright © 2018 Christie Watson Nursing was left to "those who were too old, too weak, too drunken, too dirty, too stupid or too bad to do anything else." FLORENCE NIGHTINGALE   I didn't always want to be a nurse. I went through a number of career possibilities and continually exasperated the careers advisor at my failing secondary school. "Marine biologist" was one career choice that I listed, having visions of wearing a swimsuit all day in a sunny climate and swimming with dolphins. When I discovered that much of the work of a marine biologist involved studying plankton off the coast of Wales, I had a rethink. During one summer in Swansea I spent time watching my great-great-aunt gutting catfish in the large kitchen sink; and once I went out on a boat with hairy, gruff and burly yellow-booted men who pissed in the sea and swore continually. I'd also eaten winkles and cockle-bread for break- fast. Marine biology was definitely out. "Law," a teacher remarked, when my parents, also exasperated with me by then, asked what I might be suited to. "She can argue all day long." But I had no aptitude for focused study. Instead I looked toward other animals and conservation. I dreamed of doing photography for the National Geo- graphic , leading to travel in hot and exotic locations where the sun would shine and I would wear a swimsuit all day after all, and live in flip-flops. I joined marches and anti-animal cruelty campaigns, and gave out leaflets in the gray-brick town center of Stevenage showing pictures of dogs being tortured, rabbits having cosmetics tested on them until their eyes became red, and bloody, skeletal cats. I wore political badges that were outdoor-market cheap and came loose, stabbing me until one evening I found a tiny constellation of pin-prick bruises on my chest. I refused to go into the living room after my mum bought a stuffed chick from a flea market and placed it among her ornaments, and instead ate my vegetarian dinner on the stairs in protest, saying, "It's me or the chick. I cannot be associated with murder." My mum, with endless patience, constantly forgave my teenage angst, removed the chick, made me another cheese sandwich and gave me a hug. It was she who taught me the language of kindness, though I didn't appreciate it back then. The next day I stole a rat from school, to save it from dissection by the biology department. I called it Furter, and hoped it would live safely with my existing pet rat, Frank, which used to sit on my shoulder, its long tail swinging around me like a statement necklace. Of course, Frank ate Furter. Swimmer, jazz trumpeter, travel agent, singer, scientist . . . Astronomy was a possibility until, at the age of twelve, I dis- covered that my dad, who had taught me the name of every constellation, had made it all up. I didn't tell him, though; I still let him point upward and tell me his stories, with his enthusiasm for narrative bursting into the sky. "There--the shape of a hippo? You see it? That's called Oriel's Shoulder. And that is the Bluebell. You see the shape? The almost silver- blue color of those particular stars? Fishermen believe that if you look to the stars hard enough, they will whisper the secrets of the earth. Like hearing the secrets of the sea inside a shell. If you listen hard, you can hear nothing and everything, all at the same time." I spent hours and hours looking at the stars to hear the secrets of the earth. At night I pulled out a cardboard box full of treasures from underneath my bed: old letters, a broken key ring, my dead grandfather's watch, a single drachma; chewing gum that I had retrieved from underneath a desk, and which had been in the mouth of a boy I liked; stones I had collected from various places, and a large shell. I would stand in my bed- room looking up toward the stars, holding the shell to my ear. One night, burglars came to steal meat from our freezer, which we kept in the garden shed. Those were the days when people bought meat in bulk at flea markets, from men on giant lorries with loudspeakers and dirty white aprons. Those were the days when police would come at night to investigate frozen-chicken theft, and my star-watching was interrupted by police shouting. The universe had answered my shell-call: vegetarianism mattered. I am not sure which would have been a more unusual sight that night: a few young men carrying a frozen chicken and a giant packet of lamb chops, or a skinny teenager in a moonlit bedroom, with a large shell pressed against her ear. What I would do--and who I would be--consumed me in a way that didn't seem to worry my friends. I didn't understand then that I wanted to live many lives, to experience different ways of living. I didn't know then that I would find exactly what I searched for (minus the swimsuit and the sun): that both nursing and writing are about stepping into other shoes all the time. From the age of twelve I always had part-time jobs. I worked in a café cleaning the ovens--a disgusting job, with mean women who used to make the teabags last three cups. I did a milk route, carrying milk during the freezing winter, until I could no longer feel my fingers. I did a paper route, until I was found dumping papers in dog-shit alley. I didn't make any effort at school; I did no homework. My parents tried to expand my horizons, give me ideas about what I might do and a work ethic: "Education is a ticket to anywhere. You have a brilliant brain, but you don't want to use it." I was naturally bright but, despite the tools my parents gave me and their joie de vivre , my poor school-work ethic and my flightiness continued. They always encouraged me to read, and I was consumed by philosophy, looking for answers to my many questions: Sartre, Plato, Aristotle, Camus--I was hooked. A love of books was the best gift they ever gave me. I liked to roam and not be far from reading material; I hid books around the estate: Little Women in the Black Alley; Dostoevsky behind Catweazel's bins; Dickens under Tinker's broken-down car.   I left school at sixteen and moved in with my twenty-something boyfriend and his four twenty-something male lodgers. It was unbelievably chaotic, but I was blissfully content working a stint at a video shop, handing out VHS videos to the Chinese takeaway next door in exchange for chicken chow mein, my vegetarianism now beginning to wane, as I concentrated on putting on 18-rated films in the shop and filling the place with my friends. I went to agricultural college to become a farmer and lasted two weeks. A BTEC in travel and tourism lasted a week. To say that I had no direction was an understatement. I was truly devastated when, after turning up late for an interview, I did not get the job of children's entertainer at Pizza Hut. It was a shock when my relationship broke down, despite being only sixteen and completely naive. My pride meant that I would never go home. No job, no home. So I worked for Community Service Volunteers, which was the only agency I could find at the time that accepted sixteen-year-olds instead of eighteen-year-olds and provided accommodation. I was sent to a residential center run by the Spastics Society (now called Scope), earning £20 pocket money a week by looking after adults with severe physical disabilities: helping them to toilet, eat and dress. It was the first time I felt as if I was doing some- thing worthwhile. I had begun eating meat and I had a bigger cause. I shaved my head and lived in charity-shop clothes, spending all my pocket money on cider and tobacco. I had nothing, but I was happy. And it was the first time I'd been around nurses. I watched the qualified nurses with the kind of intensity that a child watches her parents when she's sick. My eyes didn't leave them. I had no language for what they were doing, or for their job. "You should do nursing," one of them said. "They give you a bursary and somewhere to live." I went to the local library and discovered an entire building full of waifs and strays like me. I had been to my school library, and to the library in Stevenage, many times when I was much younger, but this library was about more than simply learning and borrowing books. It was a place of sanctuary. There was a homeless man asleep, and the librarians left him alone. A woman on a mobility scooter was being helped by a man who had a sign round his neck that said he had autism and was there to help, reaching a book on a top shelf for her. There were children running around freely, and groups of younger teenagers huddled together, laughing. I found out about Mary Seacole, who--like Florence Nightingale--nursed soldiers during the Crimean War. She began experimenting in nursing by administering medicine to a doll, and then progressed to pets, before helping humans. I hadn't considered nursing as a profession before, but then I began remembering: my brother and I purposefully ripped the stuffing out of soft toys or pulled the glass eyes from dolls, so that I could fix them. I remembered my primary-school class- mates queuing for an anaemia check-up; I must have bragged about my specialist knowledge, before lining them up outside school and pulling down their eyelids, one by one, to see if they needed to eat liver and onions; and the endless friends with sore throats whose necks I would gently press with my fingertips, as if on a clarinet. "Lymph node." There wasn't much written about what nursing involved, or how to go about it, so I had no idea whether or not I'd be suitable. I discovered that nursing pre-dates the history books and has long existed in every culture. One of the earliest writ- ten texts relating to nursing is the Charaka-sam·hita , which was compiled in India around the first century bc and stated that nurses should be sympathetic toward everyone. And nursing has strong links with Islam. In the early seventh century, faithful Muslims became nurses--the first professional nurse in the history of Islam, Rufaidah bint Sa'ad, was described as an ideal nurse, due to her compassion and empathy. Sympathy, compassion, empathy: this is what history tells us makes a good nurse. I have often revisited in my head that trip to the library in Buckinghamshire, as those qualities seem to have been lacking all too often during my career--qualities that we've now forgotten or no longer value. But, at sixteen, I was full of hopeful energy and idealism. And when I turned seventeen I decided to go for it. No more career choice changes and flitting around; I would become a nurse. Plus, I knew there would be parties. A few months later, I somehow slipped onto a nursing course, despite being younger by a couple of weeks than the official entry age of seventeen-and-a-half. I moved into nursing halls in Bedford. The halls were at the back of the hospital, a large block of flats filled with the sound of banging doors and occasional screaming laughter. Most of my corridor was made up of first-year nurses, with a few radiographers and physiotherapy students, plus the occasional doctor on rotation. The student nurses were almost all young and wild, and away from home for the first time. There were a significant number of Irish women ("we had two choices," they'd tell me, "nurse or nun"); and a small number of men (universally gay at the time). There was a laundry room downstairs, next to a stuffy tele- vision room with plastic-coated armchairs which the back of my legs stuck to, in the heat from the radiators on full blast twenty-four hours a day. I met a trainee psychiatrist in that television room, after inadvertently blurting out that I was stuck to the chair, and he became my boyfriend for a few years. My bedroom was next to the toilets and smelled of damp, and one of my friends once grew cress on the carpet. The kitchen was dirty and the fridge was full of out-of-date food, with a note on one cupboard stating: DO NOT STEAL OTHER PEOPLE'S FOOD. WE KNOW WHO YOU ARE. There was one telephone in an echoing hallway, which rang at all hours of the day and night. There were arguments, and the sound of heels running and of music being played loudly. We all smoked--cigarettes usually, but the smell of weed was like a constant low-level background noise that you didn't even notice after a while. We went in and out of each other's rooms in a communal fashion, and our doors were never locked. In my room Leonardo da Vinci's anatomical drawings of the chambers of the heart were on a poster above my bed; there was a shelf full of nursing textbooks and tatty novels, and a pile of philosophy books next to my bed. Plus a kettle, a radiator that wouldn't turn down and a window that didn't open. There was a sink to wash in (bodies and cups), to flick ash in, to vomit in and, for a few weeks when the toilets were continuously blocked, to pee in. To my contemporaries, it wasn't much; but after sharing a room in the residential center for so long, and previously a house with a boyfriend and his male lodgers, it was heaven to me. The first night, though, is always the worst. I had no idea what I would be doing as a nurse, and had begun to regret not asking more questions of the nurses who had encouraged me to apply. I was terrified of failure; of the look on my parents' faces when I announced yet another change of heart. They had been shocked enough about my decision to become a nurse: my dad actually laughed out loud. Despite my work as a carer, they still saw me as the rebellious teenager who couldn't care less about anyone. It was a far stretch to imagine me being devoted to kindness. I lay awake that night and listened to the sound of my immediate neighbor arguing with her boyfriend, a moody, lanky security guard who, against all the rules, appeared to be living with her. Even after they were quiet I couldn't sleep. My head was dancing with doubt. I knew I'd be classroom-based for a while at least, so I wouldn't kill anyone by accident, or have to wash an old man's penis or experience similar horrors. But I was full of anxiety. And when I went that night to the toilet, which was shared by those on the entire floor, I found a used sanitary pad stuck on the bathroom door. I retched. Aside from how vile it was, I remembered then that the sight of blood had always made me feel faint. My queasy nature was confirmed the following morning when we had our occupational health screening. Blood samples were taken from all of us. "To hold on file," the phlebotomist announced. "In case you get a needle-stick injury and contract HIV. We can then find out if you were HIV-positive already." It was 1994, and misinformation and fear about HIV were everywhere. The phlebotomist tied a tourniquet around my arm. "Are you a student nurse or a medical student?" she asked. I watched the needle, the blood filling the tube, and the room began to blur. Her voice sounded far away. "Christie. Christie!" When I came round, I was lying on the floor with my legs up on the chair, and the phlebotomist above me. She laughed. "You okay now?" I slowly got to my elbows, regaining focus. "What happened?" "You fainted, dear. Happens. Though you might want to rethink your career." Excerpted from The Language of Kindness: A Nurse's Story by Christie Watson All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.