Customer service basics
Streaming video - 2014
Customer Service Basics is designed for all levels of staff as a primer for providing outstanding customer service. Among the items covered are: --approachability. --how to complete a transaction successfully every time. --coping with unhappy customers. --effective listening.
Saved in:
- Subjects
- Published
-
[San Francisco, California, USA] :
Kanopy Streaming
2014.
- Language
- English
- Corporate Author
- Corporate Author
- Online Access
- A Kanopy streaming video
Cover Image - Physical Description
- 1 online resource (1 video file, 14 min. 54 sec.) : digital, stereo., sound, color
- Format
- Mode of access: World Wide Web.
- Access
- AVAILABLE FOR USE ONLY BY IOWA CITY AND RESIDENTS OF THE CONTRACTING GOVERNMENTS OF JOHNSON COUNTY, UNIVERSITY HEIGHTS, HILLS, AND LONE TREE (IA).