Managing virtual teams Techniques and best practices

Streaming video - 2014

A key tool enabling global businesses to keep pace, remain competitive and be profitable is the virtual team. Managing virtual teams is a skill that many leaders struggle with. This course will offer insights and best practices to help managers deal with challenges and maximize their team's true potential. The first major section outlines the major teaching points. Next, the course delves into the concept of "connection" and how this differs from a team manager's role in the past. This section is followed by one that lays out the process and tasks for setting up a virtual team. After the mid-review questions, the course material drills down into the critical elements for establishing team trust and accountability, includ...ing areas for potential conflict and what deliverable management and sustainable CPR entails. Next, team building activities are covered. The last section provides insight into what the future may hold in store for virtual teams. Track: Peak performance methodologies and proven practices that advance the management skills of IT professionals. Learning objectives: Differentiate agents of change from agents of connection. Recognize the paradigm shift for leaders of virtual teams. Discuss context communications and technology-based communication mediums. Identify the characteristics of successful virtual team members. Understand the elements of deliverable management. Define the components of trust building and the types of conflict related to virtual teams. Recognize new virtual team leadership dimensions that may unfold in the future. more