Employee Training The Art of Common Sense & Critical Thinking:Excellence in Customer Service
Streaming video - 2019
In this program we’ll explore ways to handle difficult people, resolve conflicts and how to improve emails and correspondence. We’ll learn to understand how one's personal behavior reflects the company. Customer service is the art of politely listening and responding to the needs of customers in a professional and timely manner. Good service with a kind, understanding voice will exude confidence and compassion. Even the most difficult customer can benefit from your tact, poise and steadiness. Good attitude makes all the difference and sets an organization way above its competitors.
Saved in:
- Subjects
- Genres
- Education films
- Published
-
[San Francisco, California, USA] :
TMW Media
2019.
2021. - Language
- English
- Other Authors
- Online Access
- A Kanopy streaming video
Cover Image - Item Description
- Title from title frames.
Film
In Process Record. - Physical Description
- 1 online resource (streaming video file) (8 minutes): digital, .flv file, sound
- Format
- Mode of access: World Wide Web.
- Access
- AVAILABLE FOR USE ONLY BY IOWA CITY AND RESIDENTS OF THE CONTRACTING GOVERNMENTS OF JOHNSON COUNTY, UNIVERSITY HEIGHTS, HILLS, AND LONE TREE (IA).
Similar Items
-
Employee Training The Art of Common Sense & Critical Thinking: Common Sense In The Workplace
Streaming video - 2019
-
Employee Training The Art of Common Sense & Critical Thinking:Critical Thinking In the Workplace
Streaming video - 2019
-
Employee Training The Art of Common Sense & Critical Thinking:The Workplace
Streaming video - 2019
-
Employee Training The Art of Common Sense & Critical Thinking: Tolerance, Diversity & Stereotypes
Streaming video - 2019
-
Employee Training The Art of Common Sense & Critical Thinking: Mental & Physical Health
Streaming video - 2019