Spies, lies, and algorithms The history and future of American intelligence

Placing intelligence organizations and methods in their historical context, Zegart (Stanford Univ.) shows how evolving threats, new actors, and developing technologies challenge the US government to expand its partnership with the private sector to gain the tools and skills required to function in the age of digital intelligence. She shows how the availability of artificial intelligence, quantum computing, bioengineering, biosurveillance, and open access to once-classified resources present the need for a fundamental change in organizational cultures to enable intelligence organizations to cope with a fast-moving world of open-source intelligence (OSINT), non-governmental intelligence actors, and cyberthreats. Along the way, Zegart shows how popular perceptions shaped by fictional spies mislead both the public and intelligence consumers about the true nature and problems of information collection, intelligence analysis, counterintelligence, covert action, and congressional oversight. Clinging to excessive secrecy and turf wars diminishes the ability of US intelligence professionals to cope with this new world. But if it can achieve a difficult paradigm shift, a more open and cooperative intelligence community can partner with the best of civilian society to produce the cutting-edge capability necessary to function and succeed. This book cements Zegart's reputation as a leading historian and analyst of American foreign intelligence. Summing Up: Highly recommended. All readers. --Daniel McIntosh, emeritus, Slippery Rock University of Pennsylvania

Books on American intelligence rarely bring cheerful news. This expert account is no exception, but it's particularly astute. A contributing writer at the Atlantic, senior fellow at the Hoover Institution, and author of Spying Blind: The CIA, the FBI, and the Origins of 9/11, Zegart reports that the digital age has made intelligence gathering vastly more difficult. Agencies once concentrated on foreign governments and terrorists. "Today," writes the author, "they also have to understand American tech giants--and how malign actors can use our own inventions against us." The National Security Agency, the traditional big data behemoth, faces competition from Google, Facebook, Apple, and Amazon, and Twitter and Facebook have become disinformation highways. Zegart warns that Americans get most of their ideas on intelligence agencies from the movies: Torture always works. Heroes break the law, ignore ethics, and act without mercy against America's enemies. The author recounts triumphs and debacles but mostly delivers a splendid education in psychology and political science as she explains the role, operation, and limitations of intelligence. Intelligence organizations provide information, never policy, which is politicians' responsibility, and bad things happen when they forget this. All services gather data, which becomes intelligence only when it is analyzed and used to make predictions. Unfortunately, intelligence predictions are too often wrong, for reasons the author explains in a brilliant section, "The Seven Deadly Biases," which should be taught in schools along with multiplication tables. According to confirmation bias, humans (not excluding analysts) readily accept facts that confirm what they believe and reject those that contradict it. Readers who assume that catching spies and covert action are straightforward and that Congress keeps an eye on our intelligence services will learn the error of their ways. Zegart's conclusion offers further unsettling news: In the wireless 21st-century world, espionage, sabotage, and brainwashing are no longer the province of government agencies; nearly anyone with an internet connection can do it. Disturbing but superbly insightful. Copyright (c) Kirkus Reviews, used with permission.