Running effective meetings
Book - 2023
"Running Effective Meetings For Dummies shows you how to plan, guide, and run a great meeting, whether you're doing it face-to-face, fully virtual, or a combination of both. Authors Dr. Joseph Allen, industrial and organizational psychologist, and Emmy-award winning communications expert Karin Reed team up to walk you through the steps you need to take to make your next meeting your best one yet"--Provided by publisher.
Saved in:
- Subjects
- Published
-
Hoboken, NJ :
John Wiley & Sons, Inc
[2023]
- Language
- English
- Main Author
- Other Authors
- Physical Description
- x, 292 pages ; 24 cm
- Bibliography
- Includes index.
- ISBN
- 9781119875703
- Introduction
- About This Book
- Foolish Assumptions
- Icons Used in This Book
- Beyond the Book
- Where to Go from Here
- Part 1. Understanding the Role of Meeting in Business
- Chapter 1. Making Meetings More Effective
- Understanding Why Meetings are Important
- Discovering Why Better Meetings Benefit Everyone
- Knowing What Kind of Meetings this Book is About
- The small group meeting
- The most common meeting types
- Discovering Why Meetings are So Complex
- COVID-19: Disrupting the way we meet
- Learning about new ways to meet
- Acknowledging the growing role of technology
- Running an Effective Group or Team
- Chapter 2. Matching the Meeting Style with the Meeting Goal
- Picking a Meeting Communication Style
- Identifying the main structures of meeting communication
- Choosing the right communication structure
- Managing the Meeting's Formality
- Choosing the right level of meeting formality
- Planning for collaboration
- Meshing with Meeting Culture Norms in Your Company
- Understanding communication, participation, and efficiency patterns
- Recognizing and developing your team's meeting culture
- Chapter 3. Understanding the Full Meeting Continuum
- Being the Architect of Your Meeting Design
- Designing for before the meeting
- Designing for during the meeting
- Facilitating a Productive Discussion
- Building a process for turn taking
- Setting ground rules for participation
- Holding People (Including Yourself) Accountable
- Defining expectations and consequences
- Letting follow-up and action items drive the business
- Chapter 4. Choosing How You Should Meet
- Picking the Best Meeting Format
- Meeting in-person
- Meeting virtually
- Meeting in a hybrid environment
- Choosing the Meeting Space
- Selecting the physical room
- Setting up the virtual space
- Timing it Right
- Right-sizing the meeting duration
- Building in buffers between meetings
- Chapter 5. Using Video in Virtual or Hybrid Meetings
- Understanding the Value of Video When Meeting
- Creating a richer meeting experience
- Keeping people from multi-tasking
- Recognizing the Potential for Video Overload
- Diagnosing the downside of being on camera
- Using video when it matters most
- Setting a Video Policy for Your Team
- Determining the video culture of your organization
- Deciding on the video culture of your team
- Chapter 6. Meeting with Global Participants
- Understanding Cultural Expectations
- Recognizing norms about lateness
- Maintaining cultural diversity in behavior
- Allowing for cultural tolerance of silence
- Taking the Setting into Account
- Avoiding the time zone tragedy
- Normalizing differences in environment
- Allowing for differences in video use
- Part 2. Setting Up for Success - What to do Before a Meeting
- Chapter 7. Determining if You Even Need a Meeting
- Knowing What Should be a Meeting
- Meeting with purpose
- Meeting for collaboration
- Knowing What Shouldn't be a Meeting
- Socializing without aims
- Informing without deciding
- Chapter 8. Designing the Meeting to Match Your Goals
- Choosing Your Format
- Adjusting for internal or external participants
- Recognizing different geographic locations
- Minding time zone differences
- Creating a Comfortable Meeting Space
- Enhancing your face-to-face environment
- Ensuring an effective virtual space
- Scheduling the Meeting
- Inviting the right people
- Accounting for attendees' schedules
- Picking a suitable meeting length
- Chapter 9. Setting Meeting Expectations
- Drafting an Agenda
- Clarifying the meeting goal or purpose
- Rightsizing the list of agenda items
- Sharing your agenda beforehand for attendees to review
- Soliciting feedback and adjusting your agenda
- Leaning into Pre-Work
- Assigning work before the meeting
- Determining the right amount of pre-work
- Laying out Participation Ground Rules
- Establishing participation expectations
- Calling on individuals in the meeting
- Part 3. Facilitating and Effective Meeting - What to do During a Meeting
- Chapter 10. Starting a Meeting
- Setting the Tone Just Before the Meeting
- Arriving before the meeting start time
- Making sure meeting technology is functional
- Engaging in pre-meeting talk
- Getting Off to a Good Start
- Starting the meeting on time
- Clarifying meeting purpose or goal
- Assigning an attendee to record notes (meeting minutes)
- Reiterating participation ground rules
- Chapter 11. Managing the Conversation Flow
- Keeping the Meeting on Track
- Sticking to the agenda
- Monitoring time spent on each topic
- Using Communication Strategies to Drive Productive Dialogue
- Understanding procedural communication
- Making the right statements
- Transitioning between topics
- Driving Discussion
- Listen actively
- Paraphrasing comments and repeating questions
- Probing for deeper dialogue
- Managing a Brainstorming Session
- When in person
- When virtual
- When hybrid
- Leading Discussion Until Moment of Decision
- Chapter 12. Pulling Out Even Participation
- Ensuring Everyone's Voice is Heard
- When in person
- When virtual
- When hybrid
- Validating Both Verbal and Nonverbal Participation
- When in person
- When virtual
- When hybrid
- Enlisting the Help of Others to Encourage Participation
- When in person
- When virtual
- When hybrid
- Chapter 13. Delivering Your Messages Effectively
- Simplifying Your Content
- Analyzing your audience
- Structuring your message
- Making your messages memorable
- Speaking With Impact
- Using vocal variety to keep attendees' attention
- Minding your body language
- Using Visual Aids
- Creating complementary slides
- Interacting with visual aids
- Engaging in Humor During Your Meetings
- Encouraging affiliative humor
- Squelching aggressive humor
- Chapter 14. Stifling Bad Meeting Behaviors
- Intervening When Dysfunctional Communication Occurs
- Identifying bad meeting behaviors
- Stopping bad behavior without derailing the meeting
- Keeping Counterproductive Meeting Behaviors At Bay
- Using good meeting behavior to edge out bad behavior
- Rewarding good behavior and reining in bad behavior
- Part 4. Making a Meeting Worthwhile - What to do after a Meeting
- Chapter 15. Following Up Effectively
- Creating and Recording an Action Plan
- Summarizing decisions made
- Listing action items
- Delegating responsibilities
- Making the Meeting Materials Accessible
- Determining where to store meeting information
- Sending out minutes
- Being Available for Quick Clarification
- Holding a brief follow up
- Thinking about one-on-ones
- Chapter 16. Evaluating Your Meeting Effectiveness
- Soliciting Feedback
- Creating a process for gathering feedback
- Choosing what to measure
- Using the Feedback
- Sharing the results
- Implementing changes based on feedback
- Part 5. The Part of Tens
- Chapter 17. Ten Things to Say to Move a Meeting Along
- Killing Them with Kindness ... and Moving On ...
- Rephrasing for Clarity
- Closing the Door
- Creating Order out of Chaos
- Naming the Elephant in the Room
- Being a Timekeeper
- Protecting the Wellness of Your Team
- Scheduling a New Conversation
- Putting it in the Parking Lot
- Using Team Code Words
- Chapter 18. Ten Alternatives to Meeting in a Conference Room
- Standing in the Conference Room
- Gathering Around the Water Cooler
- Meeting in Someone's Office
- Doing an Offsite, Onsite
- Taking it Outside
- Walking and Talking
- Heading to a Coffee Shop
- Going to a Restaurant
- Holding a Virtual Reality Meeting
- Heading Down to the Railroad Tracks
- Chapter 19. Ten Ways to Bolster Participation
- Assigning Agenda Items to Other Attendees
- Setting and Sticking to Ground Rules
- Making Multitasking a No-no
- Getting People to do Stuff ... Regularly
- Reading the Room
- Cold Calling with Good Intention
- Fostering a Speak-up Environment
- Using Chat
- Encouraging Webcam Use for All Remote Attendees
- Asking for Help
- Index