Business Management & HR Training Episode 4, Business Management & HR Training Customer Service Communication Episode 4, Business Management & HR Training Customer Service Communication.
Streaming video - 2018
Learn how to prepare your mindset before taking a call. We will learn good phone techniques and the key to great customer service. Every person that walks into your store, contacts you by phone or online is entitled to your respect, your assistance and your attention, yet 89% of shoppers have stopped buying from an online store after they experienced poor customer service. This a lost opportunity because great customer service translates into more sales and repeat customers.
Saved in:
- Subjects
- Genres
- Education films
- Published
-
[San Francisco, California, USA] :
TMW Media
2018.
2023. - Language
- English
- Other Authors
- Online Access
- A Kanopy streaming video
Cover Image - Item Description
- Title from title frames.
Film
In Process Record. - Physical Description
- 1 online resource (streaming video file) (5 minutes): digital, .flv file, sound
- Format
- Mode of access: World Wide Web.
- Access
- AVAILABLE FOR USE ONLY BY IOWA CITY AND RESIDENTS OF THE CONTRACTING GOVERNMENTS OF JOHNSON COUNTY, UNIVERSITY HEIGHTS, HILLS, AND LONE TREE (IA).