Business Management & HR Training Episode 7, Business Management & HR Training Customer Service Reasons to Excel Episode 7, Business Management & HR Training Customer Service Reasons to Excel.
Streaming video - 2018
The term call center was first published by the Oxford English dictionary in 1983. It is not just a department, it is a reflection of the company. And everyone in the company must agree they need customers. If you work for pay, the customer guarantees your paycheck. A company wishing to excel should know the best strategy to increase profits is to provide great customer service through phone and email support, web forms, chat rooms, and social media. Great customer service can turn a first-time buyer into a lifetime customer. We will learn the importance of great customer service, the reasons why a company needs to excel and the role of the manager and employee.
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- Subjects
- Genres
- Education films
- Published
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[San Francisco, California, USA] :
TMW Media
2018.
2023. - Language
- English
- Other Authors
- Online Access
- A Kanopy streaming video
Cover Image - Item Description
- Title from title frames.
Film
In Process Record. - Physical Description
- 1 online resource (streaming video file) (4 minutes): digital, .flv file, sound
- Format
- Mode of access: World Wide Web.
- Access
- AVAILABLE FOR USE ONLY BY IOWA CITY AND RESIDENTS OF THE CONTRACTING GOVERNMENTS OF JOHNSON COUNTY, UNIVERSITY HEIGHTS, HILLS, AND LONE TREE (IA).