Emotional intelligence
Book - 2023
"Emotional intelligence (also known as emotional quotient or EQ) is all about perceiving, using, understanding, managing, and handling your emotions and those of others. Develop crucial emotional skills that will help you in your career and in your personal life with Emotional Intelligence For Dummies. Learn to manage your emotions, uncover the power of empathy, and build meaningful relationships. Raise emotionally intelligent kids, become a better leader at work, and land the job you want. This new edition incorporates the latest research on emotional intelligence, the new EQ-i 2.0® model, and updated exercises. Anyone who wants to get a grip on their emotions and seek success in life will benefit from this fun and practical guide&qu...ot;--
- Subjects
- Genres
- Informational works
Self-help publications
Self-instructional works - Published
-
Hoboken, NJ :
Wiley Publishing, Inc
[2023]
- Language
- English
- Main Author
- Edition
- 2nd edition
- Physical Description
- xii, 338 pages : illustrations ; 24 cm
- Bibliography
- Includes index.
- ISBN
- 9781119988151
- Introduction
- About This Book
- Foolish Assumptions
- Icons Used in This Book
- Beyond the Book
- Where to Go from Here
- Part 1. There's a New Kind of Intelligence in Town
- Chapter 1. Feeling Smart
- Defining Emotional Intelligence
- Getting a Handle on Your Emotions
- Understanding the Emotions of Others
- Influencinga person's emotions
- Following the Golden Rule
- Applying Emotional Intelligence at Work
- The benefits of emotional intelligence at work
- The advantages of an emotionally intelligent workplace
- Pursuing Successful Family Interactions
- Chapter 2. Assessing Your Emotional Intelligence
- Measuring Emotional Intelligence
- Feeling, Thinking, and Behaving Like an Emotionally Intelligent Person
- Feeling like an emotionally intelligent person
- Thinking like an emotionally intelligent person
- Behaving like an emotionally intelligent person
- Recognizing an Emotionally Unintelligent Person
- Chapter 3. Finding Happiness
- Defining Happiness
- Understanding the Benefits of Being Happy
- Exercise and the road to happiness
- Changing your emotions
- Addressing problems by using optimism
- Knowing your strengths and weaknesses
- Finding Authentic Happiness
- Part 2. The Essentials of Emotional Intelligence
- Chapter 4. Investigating the Science Behind Emotional Intelligence
- Understanding the Difference between Emotional and Cognitive
- Knowing How Your Emotions Affect You
- Making the Case for Emotional Intelligence
- Understanding how EQ tests work
- Understanding how EQ tests work compared to personality tests
- Differentiating Personality from Emotional Skills
- Tracking personality across the life span
- Changing your emotional intelligence
- Chapter 5. Becoming More Aware of Your Emotions
- Defining Feeling, Emotion, and Mood
- Identifying Your Emotions
- Digging Deeper into Your Emotions
- Interpreting behaviors
- Examining self-destructive behaviors
- Understanding body language
- Reading your emotions through other people
- Changing Negative Emotions
- Recognizing negative emotions
- Using the ABCDE theory of emotions
- Chapter 6. Managing Your Emotions
- Okay, I Feel Sad, Mad, or Bad - Now What?
- Using cognitive restructuring
- Methods of distraction
- Relaxation, meditation, and similar activities
- How mindfulness works
- Visualizing what you want
- Working Your Way Out of a Bad Situation
- Short-term approaches
- Long-term solutions
- Changing Your Emotions for the Better
- Recognizing the importance of practice
- Developing a positive psychology
- Chapter 7. Understanding Empathy
- Knowing the Difference between Empathy and Sympathy
- Beginning with you, not I
- Knowing why the difference is important
- Reading Other People's Emotions
- Walking in the other person's shoes
- Starting with what they say
- Understanding what their faces tell you
- Decoding body language
- Showing People That You Understand Their Feelings
- Checking in
- Getting confirmation
- Exploring Situations in Which Empathy Can Really Help You
- Strengthening intimate relationships
- Understanding friends and relatives
- Dealing with tense situations that involve strangers
- Chapter 8. Managing Other People's Emotions
- Changing How You React to Others
- Being aware of your gut reaction
- Working through alternative responses
- Managing Other People's Emotions
- Identifying where other people are coming from
- Establishing a realistic alternative behavior
- Getting a person to want to change
- Encountering Obnoxious People
- Determining your best outcome with a difficult person
- Developing techniques for dealing with difficult people
- Dealing with Difficult Friends and Relatives
- Start with the endgame
- Getting to the relationship you want
- Part 3. Taking Emotional Intelligence to Work
- Chapter 9. Dealing with Difficult Workplace Situations
- Having Feelings at Work?
- Getting in touch with your feelings at work
- Getting control of your emotions
- Exploring Situations That Bring Out Your Worst at Work
- Tackling hassles
- Coping with fears
- Exploring Situations That Bring Out Your Best at Work
- Managing the Emotions of Others at Work
- Chapter 10. Succeeding Through Emotional Intelligence
- Finding the Right Job
- Testing interests, personality, and intelligence
- What EQ can add to the job equation
- Assessing Your Work Life
- You are what you fee!
- Knowing whether your job feels right
- Getting a feel for what you do best
- Improving Your Performance When Working with People
- Knowing whether you're a people person
- Dealing effectively with people at work
- Improving Your Performance When Working Alone
- Knowing whether you prefer to work alone
- Getting better at working alone
- Influencing People at Work
- Using empathy to make your sale
- Understanding assertiveness
- Becoming a Better Team Player
- Understanding work teams
- Fitting in on a team
- Helping your teammates
- Chapter 11. Becoming an Emotionally Intelligent Leader
- Getting Others to Do Things at Work
- Deciding whether you want to be a manager
- Getting someone to listen to you
- Eliciting cooperative behavior from others
- Leading Other People
- Defining an effective workplace leader
- Using the four pillars in your work
- Knowing your leadership skills
- Knowing your leadership weaknesses
- Knowing whether you're fit to be a workplace leader
- Rising to the occasion of good leadership
- Chapter 12. Creating an Emotionally intelligent Workplace
- Defining the Emotionally Intelligent Workplace
- Looking at the typical workplace
- Considering an emotionally intelligent workplace
- Welcome to the remote workplace
- Determining Whether Your Workplace Is Emotionally Intelligent
- Documenting your workplace strengths
- Cataloging areas for improvement
- Knowing whether your workplace is emotionally intelligent
- Managing the Work-Life Balancing Act
- Knowing your values
- Looking at your life time
- How you can balance work and life
- Creating Emotionally Intelligent Teams
- Defining a work team
- Understanding what makes teams work
- Increasing the emotional intelligence of your team
- Making Your Workplace More Emotionally Intelligent
- Starting with you
- Influencing your coworkers
- Managing your manager
- Taking it to the top
- Chapter 13. Getting Through College with Emotional Intelligence
- Why So Many Students Don't Make It Through the First Year of College
- Looking at school grades and SATs
- We're not in Kansas anymore: Welcome to college
- Problems that first-year students encounter
- Preparing to deal with emotional and social issues
- Warning Signs of College Derailment
- Adjusting to the first year of college
- How to know when your first year isn't going well
- Suggestions to Get Back on Track
- Identifying possible problems
- Taking stock of your resources
- Getting into action mode
- Knowing Your Long-Term Objectives
- Cataloging strengths
- Identifying your strengths and weaknesses
- Setting long-term goals
- Achieving long-term goals
- Part 4. Using Emotional Intelligence at Home
- Chapter 14. Creating Emotionally Intelligent Relationships
- Assessing Your Intimate Relationship
- Understanding why emotional intelligence matters in a relationship
- Rating your relationship
- Understanding How Your Emotions Affect the Relationship
- Emotions: The glue of relationships
- How emotions help you grow together
- Why emotions sometimes grow apart
- Understanding and Managing Your Partner's Emotions
- Taking your partner's emotional temperature
- Knowing where to start managing your partner's emotions
- Pushing the limit of managing your partner's emotions
- Using Your Emotional Skills in Your Relationship
- Taking your own emotional temperature
- Knowing what battles are worth fighting
- Knowing when to hold your tongue
- Using empathy to enhance your relationship
- Building Emotionally Healthy Social Relationships
- Using your emotional skills in social relationships
- Finding the right balance of emotional and social skills
- Chapter 15. Parenting with Emotional Intelligence
- How Intelligent People Become Emotionally Unintelligent Parents
- What they didn't teach you about kids
- Managing your own emotions
- Understanding Where Your Partner Is Coming From
- Working as a team
- Managing each other's emotions
- Keeping Your Cool with Your Child
- Using Your Emotional Skills to Manage Your Child
- Managing your impulse control
- Using empathy as a guide
- Problem-solving your way through crises
- Getting a Grip When Dealing with Your Teenager
- What you should know about flexibility
- Where stress management comes in handy
- Managing the Rollercoaster Teenage Years
- Keeping self-regard on an even keel
- Gauging your teenager's interpersonal skills
- Showing your teenager social responsibility
- Chapter 16. Raising an Emotionally Intelligent Child
- Understanding Your Child
- Modeling empathy early
- Reading your child's moods
- Helping Your Child Become More Aware of His Emotions
- Using exercises in self-awareness
- Connecting emotions and consequences
- Managing Your Child's Withdrawn Behaviors
- Why some children are shy
- Bringing your child out of her shell
- Managing Your Child's Overactive or Aggressive Behaviors
- The ADHD epidemic
- Knowing whether your child has ADHD
- Why so many children behave aggressively
- How to tell whether your child is too aggressive
- The importance of callous and unemotional characteristics
- Getting your child to be less oppositional and defiant
- Making Your Teenager More Aware of Emotional Intelligence
- Talking to your teen about emotions
- Getting your teenager to read books such as this one
- Helping Your Teenager Become More Emotionally Intelligent
- Putting theory into practice
- Letting them discover their own emotional intelligence
- Part 5. The Part of Tens
- Chapter 17. Ten Ways to Improve Your Emotional Intelligence
- Become More Self-Aware
- Express Your Thoughts, Feelings, and Beliefs
- Discover Your Inner Passions
- Know Your Strengths and Weaknesses
- Walk in the Other Person's Shoes
- Manage Another Person's Emotions
- Be Socially Responsible
- Manage Your Own Impulses
- Be More Flexible
- Be Happy
- Chapter 18. Ten Ways to Help Difficult People with Their Emotional Intelligence
- Taking the Indirect Approach
- Having a Talk
- Having a Talk
- Knowing Whether You've Been Heard
- Gauging the Intention to Change
- Giving Feedback
- Providing Strategies
- Checking Progress
- Exploring the Effect of Poor Behavior
- Selling on Benefits
- Chapter 19. Ten Ways to Make the World a More Emotionally intelligent Place
- Caring for Others
- Focusing on Other People
- Working on Yourself
- Helping Your Family
- Giving Back to Your Community
- Improving Your Workplace
- Bringing Back Civility
- Reducing Hate
- Taking Up a Cause for Your Country
- Changing Your World
- Index