The customer is always wrong An unhinged guide to everything that sucks about work, from an Angry Retail Guy
Book - 2024
"Expanding on the ire-filled, laugh-out-loud viral videos that have made him a (whispered) workplace name, Scott Seiss joyfully eviscerates not only overbearing customers but every annoying aspect of work like purposeless job interview questions, debatable brand values, and the walking human trainwrecks that are our bosses. Scott guides you all the way from first applying to the job, to inevitably gritting your teeth and smiling on your last day when that one manager you despise says, "Come back and visit us!"--
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- Subjects
- Genres
- Humor
- Published
-
[New York, New York] :
Harper Celebrate
[2024]
- Language
- English
- Main Author
- Physical Description
- 200 pages : color illustrations ; 20 cm
- ISBN
- 9781400247264
- Introduction
- 1. Getting Hired
- "Do a little dance for us"
- 2. Orientation
- "Unfortunately, you got the job"
- 3. Customer Service
- "The customer is always wrong"
- 4. Bosses
- "I want to speak to my manager"
- 5. Office Jobs
- "Let's never circle back to that"
- 6. The Joy of Quitting
- "Woohoo!"
- 7. The Current State of Work (Surprise! It's Bad.)
- "Nobody wants to work anymore ... and that's totally reasonable"
- Outro: Even more employees and things in need of a rant
- Acknowledgments
- About the Author