Don't say um How to communicate effectively to live a better life

Michael Chad Hoeppner

Book - 2025

"Whether you like it or not, talking out loud is a critical aspect of our humanity, but an estimated 77% of people have some level of anxiety around public speaking-with most under the age of 45. In the age of technology, we're getting worse at communicating by the day, but the good news is, everyone can improve their speaking. Michael Chad Hoeppner is the foremost expert on effective speaking. He's coached presidential candidates, famous CEOs, UN dignitaries, law firms, and Ivy League deans on their communication skills. If you're a highly influential person who wants help speaking, you go to MCH; he's the guy. Now, he shares his wide-ranging knowledge in "Don't Say Um." Hoeppner has created an entir...ely new approach to communication, giving people the physical tools to quickly improve their speaking, instead of just the same old speaking coach BS. With exercises like finger-walking to stop using filler words or deeply breathing to fix quivering, Hoeppner teaches readers how to focus on delivery, because how you say something matters more than what you say. Through these exercises, you will be able to talk to a group with complete confidence or just to effectively tell a joke. "Don't Say Um" works for all situations, and it works forever. "Don't Say Um" challenges our preconceived notions of good speaking techniques and offers powerful tools to become master communicators. Hoeppner offers up his method to change how we communicate, and in doing so, radically improve our quality of life"--

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Subjects
Published
New York : Balance 2025.
Language
English
Main Author
Michael Chad Hoeppner (author)
Edition
First edition
Physical Description
xvi, 272 pages : illustrations ; 24 cm
ISBN
9780306834509
9780306834516
  • Preface
  • Introduction: How to Communicate Effectively to Live a Better Life
  • Part 1. Everything You Need to Know
  • Chapter 1. This Applies to Everyone
  • Chapter 2. Shouldn't This Be Easy? Or… Let's Unlearn What You've Learned
  • Chapter 3. Three Things You Didn't Know You Knew
  • Chapter 4. The Virtuous Cycle and Why Your Body Is the Best Place to Start
  • Part 2. Everything You Need to Do
  • Chapter 5. Introduction to Your How-To
  • Chapter 6. Conciseness
  • How to Talk Less and Say More (and Learn to Pause)
  • Chapter 7. Articulateness
  • How to Choose Your Words (and Avoid "Um")
  • Chapter 8. Enunciation
  • How to Speak Clearly (and Avoid Mumbling)
  • Chapter 9. Vocal Variety
  • How to Speak Expressively (and Avoid Monotone)
  • Chapter 10. Vocal Critiques and Sexism
  • How to Deconstruct Problematic Feedback (and Use More of Yourself)
  • Chapter 11. Breathing
  • How to Put Air into Action (and Prevent Vocal Quiver)
  • Chapter 12. Eye Contact
  • How to Focus on Your Audience (and Not Your Eye Contact)
  • Chapter 13. Physical Presence Part One: Posture
  • How to Be as Tall as You Are
  • Chapter 14. Physical Presence Part Two: Stance and Movement
  • How to Stand Still (or Not)
  • Chapter 15. Physical Presence Part Three: Gestures
  • How to Stop Obsessing About Your Hands
  • Part 3. Everything You Need to Get Ready, Recover, and Retain
  • Chapter 16. Warming Up
  • How to Get Ready (and Stop Obsessing About Your Script)
  • Chapter 17. Navigating Nerves
  • How to Learn to Love Anxiety (and Stop Worrying)
  • Chapter 18. Recovering from Mistakes
  • How to Embrace Transparency (and Avoid Hiding)
  • Chapter 19. Making It Stick
  • Building Your Daily Communication Regimen
  • Part 4. Everything Else
  • Chapter 20. AI and the Future of Delivery
  • Chapter 21. Last Chapter
  • Acknowledgments
Review by Library Journal Review

Hoeppner, a public-speaking coach, developed the exercises and other activities in this book while assisting people who wanted to improve their communication skills. He aptly notes that amateur public speakers usually emphasize content over delivery. With a witty, accessible style, Hoeppner's book offers approaches to avoid delivery pitfalls such as talking too fast, rambling, adding filler words, poor enunciation, and avoiding eye contact. These issues, like bad habits, often accrue over time. Hoeppner stresses that communicating is like a sport that uses muscle memory and encourages the use of kinesthetic techniques to improve speaking. The exercises use a variety of practices to incorporate different learning styles, including Lego drills, finger walking, ball throwing, speaking with mouth impediments, breathing methods, stretching, warming up with tongue twisters, and much more. These practices will work for both in-person and virtual presentations. Hoeppner believes that readers should establish a communication regime by employing the exercises found in this book at least three times a week, if not daily. This book also includes QR codes with supplemental videos and a mobile app. VERDICT Hoeppner offers effective practices for improving communication skills, plus excellent advice on acknowledging nerves and managing anxiety about speaking.--Erica Swenson Danowitz

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